MaineHealth Turned COVID-19 Award Into Telehealth Scheme

Similar to several other health systems around the nation, COVID-19 forced MaineHealth to act quickly to care for patients remotely in order to protect both individuals and care teams.
MaineHealth integrated virtual care services into its care ecosystem to address the need to deliver care virtually, which required recognising and buying the software and hardware solutions, implementing significant patient and care team education initiatives, and creating a process for quality control and analytics, the spokesperson said.
director for client services and telehealth at MaineHealth,
stated that the solution needs to be able to work efficiently in low-bandwidth areas due to the rurality of Maine.
Both inpatient and outpatient settings have employed the telemedicine technology MaineHealth chose. According to telehealth technical architect at MaineHealth, Tom Winchell, in the hospital setting, Vidyo was used to digitally connect care teams with patients in isolation areas.
In a fairly short amount of time, around 1,000 licences were implemented, he added. The Zoom capabilities were used for direct patient care among doctors, whether in an office setting or at a distance, with patients who were placed in their own homes and eventually integrated into MaineHealth’s HER.
MaineHealth also bought care team setups, such as desktop PCs, iPads, and web cameras, in order to take part in virtual care.
Utilization has so far been the main success statistic linked to the application of this technology, according to VonIderstine. Care team adoption was widespread; primary care, specialised care, and behavioural health services all had high utilisation rates.
They are still seeing significant amounts of utilisation, especially in the behavioural health sector, she continued.
MaineHealth received $803,268 from the FCC telehealth award programme for telemedicine carts, laptops, tablets, and videoconferencing equipment and software that will enable providers to conduct virtual rounds for inpatients, allow patients to see specialised care and primary care providers from the comfort of their own homes, and enable patients in hospitals to use tablets to see and interact with family members they otherwise would be unable to see due to prolonged bed rest.
The FCC CARES program’s resources, according to VonIderstine, enabled a swift rollout of new work processes, modalities, and
for the delivery of healthcare for the patients of MaineHealth.
She said, this was planned, bought, tested, deployed, and triggered in a coordinated
The COVID response build-out’s initial phase was able to proceed with better effectiveness and efficiency thanks to CARES’ financial support than would have been otherwise possible.
MaineHealth anticipates continuing to expand its omni-channel options for patients and care teams in order to increase the standard of care, enhance the patient experience, and enhance the experience of the care team,

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